ABOUT PROAI
The phone is still the front door.
When a homeowner needs help, they do not wait around. They call. The business that responds clearly and quickly has the best chance to earn the job. Beacon helps make sure your team has a reliable next step for every customer request—even when everyone is already working.
BUILT FOR THE WORK BEHIND THE WORK
Service businesses lose opportunities in the gaps between the call and the next step.
Home-service companies do not lose opportunities because they do not care. They lose them because calls, messages, estimates, and follow-up compete with dispatch, crews, customers, and the work already on the board. Beacon was built to put a more reliable response process behind that reality.
OUR OPERATING PRINCIPLES
Built around the way contractors actually work.
Customer response is a revenue system.
A missed call is not just an inconvenience. It can be a job that never reaches your schedule. Beacon is built to protect the demand you already work hard to earn.
Good technology should reduce work—not create more of it.
Contractors should not need to learn prompts, manage workflows, or become AI experts. Beacon is configured, tested, and managed around the way your business operates.
Human judgment stays in the process.
You decide the calls that require a person, who gets notified, and what Beacon is allowed to say. We automate routine response and keep people in control where it matters.
WHO WE SERVE
Built for service companies that are busy doing the work.
Beacon is built for HVAC, plumbing, electrical, roofing, restoration, and multi-trade contractors—especially small and growing teams where the owner, office, and technicians are constantly balancing customer response with work in the field.
English and Spanish support options available where configured.
CLOSE TO THE WORK
Built close to the work. Improved by the people doing it.
ProAI is a U.S.-based company built by people who understand home-service operations and software. We stay close to the contractors we serve because their real-world workflow—not generic technology trends—should determine what Beacon does next.
Put a more reliable response system behind your business.
See how ProAI Beacon helps service companies capture requests, route urgent situations, follow up on opportunities, and keep more work moving.