BUILT FOR HVAC CONTRACTORS
Keep more HVAC calls from going cold.
ProAI Beacon helps HVAC companies capture service requests while crews are on jobs, route urgent calls to the right person, follow up on estimates, and keep maintenance customers engaged.
THE CALCULATOR
Missed Call Revenue Estimator
Every shop is different. Enter a few numbers from your business to see an illustrative estimate of how missed calls could affect job opportunities over a month or year.
Include calls from new customers and existing customers that could lead to service, an estimate, or a booked job.
Use your best estimate. If you are unsure, start with a conservative number and adjust it.
This is an assumption—not a promise. Use a cautious number based on your business.
Use your average invoice, service ticket, or estimated first-job value.
Add this only if you want to see an illustrative gross-profit estimate in addition to potential revenue.
The starting values are modest sample inputs only. Change them to your business’s real numbers.
Your planning estimate
This estimate is a planning tool. It uses the inputs you provide and does not predict, promise, or guarantee future bookings, revenue, profit, response time, or customer outcomes. Actual results depend on your call mix, service area, pricing, customer urgency, staffing, competition, and how quickly your team follows up.
Ready to Stop More Calls From Slipping Through?
Beacon helps your team keep customer calls, callbacks, after-hours requests, and follow-up from getting buried when the office is busy or closed.
See Plans and PricingChoose a plan, complete checkout, then schedule your guided onboarding.
WHEN THE PHONE RINGS
Your next service call often comes in while everyone is already working.
HVAC teams are in attics, on rooftops, driving between calls, and helping customers through uncomfortable no-cooling or no-heat situations. When a new request reaches voicemail or waits too long for a response, the homeowner often calls the next company.
No-cooling and no-heat calls cannot wait
When comfort is gone, homeowners often contact more than one company. A clear first response helps keep the opportunity in your process.
Seasonal volume overwhelms the office
Demand spikes during heat waves and cold snaps, creating more calls, callbacks, and scheduling requests than a small team can manage at once.
Replacement estimates go cold
Your team invests time in diagnosis and recommendations, but follow-up can slip when the office is focused on today’s work.
STRUCTURED FIRST RESPONSE
Get the details your team needs before the customer calls someone else.
Beacon helps collect the initial information your office needs to decide what happens next—without relying on a vague voicemail, an incomplete web form, or a technician trying to gather details between jobs.
- No-cooling and no-heat service requests
- HVAC repair and troubleshooting inquiries
- Maintenance and tune-up requests
- Replacement consultation requests
- Maintenance agreement and membership inquiries
- Estimate and proposal follow-up
Beacon is configured to collect the details that matter for your HVAC services—not generic questions that create more work for your office.
ONE CLEAR PROCESS
From service request to a clear next step.
Beacon can support appointment requests and controlled booking workflows where connected and tested. It does not diagnose equipment, promise arrival times, or make pricing commitments your company has not approved.
HUMANS STAY IN CONTROL
Automation for routine intake. Human control for urgent situations.
You define the requests that need a person, who gets notified, what gets transferred, and what Beacon is allowed to say. Beacon supports the first response and captures the context so your team can take over with the information it needs.
- Contractor-approved escalation and callback rules
- Human transfer or callback workflow when a customer needs a person
- No equipment diagnosis, unapproved pricing, or invented technician arrival promises
KEEP OPPORTUNITIES MOVING
Follow up on the work your team already earned.
Beacon helps HVAC companies create a more consistent process around replacement estimates, maintenance agreements, appointment confirmations, seasonal tune-up requests, and approved past-customer outreach.
Replacement Estimate Follow-Up
Keep replacement and system-upgrade estimates visible until the customer books, declines, pauses, or asks to speak with your team.
Appointment Confirmation
Confirm upcoming visits, capture reschedule needs, and flag customers who need a callback before a wasted trip.
Maintenance Agreement Renewal
Help prevent maintenance-plan customers from quietly lapsing because renewal outreach was delayed.
Seasonal Customer Reactivation
Reconnect with approved past customers for tune-ups, seasonal maintenance, and service opportunities.
CONFIGURED, NOT GENERIC
Built around the way your HVAC company operates.
Beacon is configured around the services you offer, areas you cover, hours you keep, teams you have available, maintenance plans you sell, and the situations that require human attention.
Your service area
Cities, ZIP codes, and approved coverage boundaries.
Your team
Owner, office, dispatcher, on-call technician, and backup contact paths.
Your operating rules
Business hours, appointment rules, escalation paths, approved answers, and follow-up policies.
Put a more reliable response and follow-up system behind your HVAC business.
See how Beacon can help your team capture more service requests, follow up on replacement opportunities, and keep maintenance customers engaged.
Built for HVAC teams that need a clearer response process when the day is already full.